Product Development

The ground and on-board product offering of an airline has long been a major ‘battleground’ between airlines. To ensure an effective ground product, Mango focuses on reducing the stress and complexity of the airport departure and arrivals process. And when on-board, Mango ensures that whatever the airline chosen by the customer, the on-board experience is one that brings the customer back.

Mango’s unique value

We assist airlines across the full spectrum of business models, covering ground product to in-flight, including branding and benchmarking. We are trusted to maximise all aspects of ancillary revenue whilst at the same time growing customer satisfaction and loyalty. Mango staff are experts in:

  • Lounge design and implementation
  • Tailored cabin specification maximising comfort at minimal cost
  • Seat selection by competitive tender
  • Optimised galley specifications and layout
  • Latest design seat leathers and fabrics, carpets and vinyls
  • Supply of emergency and other service equipment
  • Certifiable in-flight service manuals and ongoing reporting
  • Modern uniform design at effective cost
  • Cost effective IFE, wifi, internet and mobile solutions
  • Profitable on-board sales execution and training
  • In-flight magazine design and delivery
  • Catering supply management and menu preparation
  • Procurement of passenger amenities
  • Logo Merchandise arrangements

SOME OF OUR CLIENTS

Other Experience

Airports Airports Deregulation and more competition has meant that airports and associated services have had to adapt their way of working else be left behi...
DHL Aerologic DHL Aerologic The DHL/Lufthansa Cargo joint venture, Aerologic, is a textbook example of a successful partnership between two industry giants that ...
Emirates Emirates Amongst full service carriers, Emirates continue to set the pace. Huge profits are funding an ongoing stream of aircraft orders, network e...
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