Privacy and Usage Policy



The Privacy Policy will apply to all customers using any Mango Aviation Partners Limited services, products and websites. This Privacy Policy does not apply to sites managed by other companies. In order to provide useful information and services to the user, links to other websites are introduced on the Mango Aviation Partners Limited site. This privacy does not apply to sites accessed via such links. We recommend that you check the privacy protection policies of each individual website.

Purpose of collecting personal information

Personal information obtained from customers will be used for the following purposes:
[1] Guidance, provision, and management of other services and products offered by Mango Aviation Partners Limited
[2] All operations incidental or related to the above[1]-[4]
[3] Implementation of questionnaires concerning service and products, etc. offered by Mango Aviation Partners Limited
[4] Development of new services and products
[5] Management and information provision for various events and campaigns
[6] Notification of services and products offered by Mango
[7] Management and notification of services, products, events and campaigns of Mango Aviation Partners Limited companies and partner companies.
[8] Responses to inquiries and requests

Collecting Personal Information

Mango Aviation Partners Limited will obtain personal information only by fair and appropriate means.
Protection of personal information during transfer is secured using SSL (Secure Sockets Layer) encryption technology. This means that any information you provided when using this site cannot be accessed by an unauthorised third person. Furthermore, a firewall and anti-virus measures have been installed to prevent disclosure, appropriation, alteration, etc, of personal information.

Email Usage

When we send mail to our customers, the following data may be collected:
The status of HTML e-mails, ie, whether they have been opened or previewed (using Web beacons *2)
Whether our site has been accessed via a link in a text e-mail or HTML mail.

*1 Cookies –
A technology used to identify a user’s computer. The Help button on the tool-bar of almost all browsers explains how to refuse the registration of new Cookies, how to switch off the Cookie function, and can also be used to alert you to a new Cookie.
*2 Web beacon –
Minute pictures invisible to the naked eye (1×1 pixel GIF) that are embedded into webpages or HTML e-mails and used to record the following data: opening/previewing of e-mails, and access to websites using links in e-mails. Mango Aviation Partners Limited uses Web beacons when distributing HTML e-mail.

Disclosure to Third (3rd) Party

Mango Aviation Partners Limited will not disclose or provide personal customer information to any third parties except under the following circumstances or for the following purposes. Note that provision of information to data sharing partners and business entrusted companies are not deemed to constitute disclosure or provision to third parties.
[1] Customer consent has been obtained.
[2] Disclosure or provision is required by laws or regulations.
[3] Disclosure is required to protect human life, health, or property in cases where obtaining customer consent is difficult.
[4] Disclosure is required to cooperate with the public affairs of national or local governments, and when obtaining customer consent is likely to hinder the administration of public affairs.
[5] Before providing information, the following information is provided and made available to the respective customer, and provision of such information may be suspended upon the customer’s request:
1. The purpose of obtaining information is to provide such information to a third party;
2. Specific personal data items to be provided to a third party;
3. The means by which such personal information is provided to a third party; and
4. Provisions of personal information identifying individual customers shall be suspended
upon the customers’ request.
[6] Data or information is provided in a format that does not disclose identity, as in statistical data.

Personal Information to be shared;

Customer Name, Address, Telephone and Fax numbers, E-mail Addresses, Business Contact (Name of Company, Department, Title, Address, Telephone and Fax Numbers), Mailing Address, need for special assistance, Age (date of Birth), Travel Preferences, Travel History, IP addresses, Browser information, etc.

Mango Aviation Partners Limited will be responsible for management of personal information submitted to and collected by the websites.

Business entrustment;

From time to time, Mango Aviation Partners Limited may entrust its business operations to third parties to which personal information may also be disclosed to the extent required. In these cases, Mango Aviation Partners Limited will implement all appropriate measures with such third parties to safeguard the confidentiality of customer data, including establishing agreements on the handling of such personal information.
Managing Personal Information
We manage our customers’ information according to the strictest standards and take the utmost care to prevent leaks, loss, or alterations. We ensure that our board members and employees are properly trained regarding appropriate handling to safeguard the security of information identifying individual customers. An appropriate retention period for personal information shall be established separately in accordance with the purpose for which such information is used. Following the expiration of this period, Mango Aviation Partners Limited shall dispose of the information in question by appropriate methods.


Application and Modification of Privacy Policy

This Privacy Policy explains how Mango Aviation Partners Limited handles personal customer information. Use of Mango Aviation Partners Limited services and products by a customer is deemed to constitute full understanding of and consent to the terms of this Privacy Policy.

This Privacy Policy is subject to revision by Mango Aviation Partners Limited at any time.

Links to Third Party Websites

This privacy statement only covers websites that we own and control. It does not cover links to other websites and accordingly any information collected by those parties that own and control those websites or their use of cookies. Please be aware that individual organizations operate their own policies regarding the use of personal information and the use of cookies. If you have a concern regarding the way your personal information will be used on other sites then you are advised to read the relevant privacy statement or in the absence of such a statement on the site, contact the company concerned. Any data stored by third party websites are stored completely separately by third party.


Terms and Conditions

By utilizing this Web Site you agree that you have read and accepted these rules for the usage of the Web Site.
Visitors to this Web Site assume the total risk and responsibility for their use of the Web Site.

Mango Aviation Partners Limited makes no representation or warranty about the completeness, reliability or accuracy of information appearing on this Web Site. All content is provided “as is” without any express or implied warranties, including any warranty of merchantability or fitness for a particular purpose.

Mango Aviation Partners Limited and its affiliates also will not assume responsibility or liability arising out of any error or omission from the use of any information within this Web Site.

Mango Aviation Partners Limited and its affiliates shall not be liable for any damage or injury caused by the existence or transmission of a computer “virus”, “worm” , “glitch” or any other type of circumstance, element, occurrence or program that negatively affects or interferes with the ability of a computer system (or one or more components of that system) to function properly, efficiently and/or fully. This includes, without limitation, any error, omission, interruption, defect, deletion or delay in operation or transmission which results from the existence or the transmission of such virus, worm, glitch, circumstance, element, occurrence or program, and whether a claim for damage or injury is based on contract, tort, strict liability or any other legal theory.

In no event shall Mango Aviation Partners Limited or its affiliates be liable for any direct, indirect, incidental, special, consequential, exemplary or punitive damages, arising out of or in any way connected with the use of this Web Site, including, without limitation, the reservation system, or with the delay or inability to use this Web Site, or with any information, software, products and services obtained through this Web Site or otherwise, arising out of the use of this Web Site, whether based on contract, tort, strict liability or any other legal theory (even if Mango Aviation Partners Limited or its affiliates have been informed about the potential for such damages).

United Kingdom law shall govern these terms and conditions of use of this Web Site and any dispute arising out of the use of this Web Site shall be subject to the exclusive jurisdiction of the United Kingdom courts.

Copyright Ownership; Permitted Uses

Copyright in this web site is owned by Mango Aviation Limited. You may review the materials in this site for informational purposes for your own personal use. No other permission is granted to you to print, copy, reproduce or distribute these materials. Your access to this web site does not imply a license to reproduce or distribute the materials and you may not do so without Mango Aviation Limited’s prior consent.

Links to Other Sites

This Mango Aviation Partners Limited web site contains links to other internet sites which are not maintained by Mango Aviation Limited. Mango Aviation Partners Limited is not responsible for the content of those sites and shall not be liable for any damages or injury arising from that content. Any links to other sites are provided as a convenience to the users of this web site, and does not imply Mango Aviation Limited’s endorsement of the linked site.

System Requirements

1. Operating System
For viewing of the Website of Mango, one of the following operating systems is required.
・Mac OS X (10.4、10.5)

2. Web Browser
The following Web browser is recommended to view the Website of Mango.
The Website may be inoperable or may not display properly if the Web browser being used is not one of the recommended browsers, or depending on your browser configuration, even if being used in conjunction with a recommended browser.

・Microsoft Internet Explorer 7 or higher(WindowsXP/Vista/7)
(Booking function:IE8 or higher)
・Safari 4 or higher (Mac OS X)
・Firefox 3.0 or higher (WindowsXP/Vista/7, Mac OS X)
・Google Chrome 15 or higher (WindowsXP/Vista/7, Mac OS X)

3. Plug-ins
Adobe Reader Plug-in
Viewing PDF files on the Website of Mango requires the Adobe Reader plug-in.
Please download and install the Adobe Reader plug-in from the download site.

4. JavaScript
The Website of Mango uses JavaScript.
The Website may not display or work properly when JavaScript is disabled in your Web browser’s configuration. Please change the configuration of your Web browser to enable JavaScript to view the Website.

5.Style Sheets
The Website of Mango uses style sheets.
The Website may not display or work properly if style sheets are disabled in your Web browser’s configuration. Please change the configuration of your Web browser to enable style sheets to view the Website.

6. Screen Resolution
A screen resolution of 1024 x 768 pixels or more is recommended for enjoyable viewing of the Website of Mango.